Windows explorer has stopped working

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whenever i open ANYTHING that has to do with windows exporer, i get the error message and everything just shuts down and i am back at my desktop. It is quite redicilous that I should have a problem like this when the computer is brand new. I literally got the notebook 2 hours ago, suddenly i get the error message mentioned in the title, and I have the option to restard it, or look for solutions on the internet. I waited 3 weeks for it to come in the mail, and when i finally get it, its completely #$%&'ed up.

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the problem is if i even try to open any files, it gets the 'windows explorer has stopped working' error instantly.Īlso, I went into cmd and did the Sfx /scannow (i think that was what it was called, or maybe it was Sfc /scannow) and it said that there was something wrong, but that the system couldnt fix it. I'm a complete noob when it comes to computers but i think it has something to do with the ASUSWSSHellExt64.dll file or something. It's in norwegian but in same order as it would say it in english. Navn på feilmodul: ntdll.dll and sometimes this says ASUSWSSHellExt64.dll I uninstalled windows live essentials and those free games that came preinstalled with it. I've restarted it a couple of times now tbh.